Cosmo Online Casino in Australia – Terms and Conditions

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Содержимое

• Account Registration and Verification

• Registration Process

• Verification Process

• Gameplay and Wagering Requirements

• Payout and Withdrawal Terms

• Payout and Withdrawal Methods

• Minimum and Maximum Payout and Withdrawal Limits

• Dispute Resolution and Governing Law

cosmo online casino is a popular gaming destination in Australia, offering a wide range of exciting games and promotions to its players. As a responsible gaming operator, Cosmo Online Casino is committed to providing a safe and secure gaming environment for its customers. To ensure a smooth and enjoyable gaming experience, we have established a set of terms and conditions that govern our relationship with our players.

By registering an account with Cosmo Online Casino, you acknowledge that you have read, understood, and agreed to be bound by these terms and conditions. If you do not agree to these terms and conditions, you should not register an account or use our services.

1. Eligibility

To be eligible to play at Cosmo Online Casino, you must be at least 18 years old and reside in Australia. We reserve the right to refuse or limit access to our services to anyone at our discretion.

2. Account Registration

To register an account with Cosmo Online Casino, you must provide accurate and complete information, including your name, address, and contact details. You are responsible for maintaining the confidentiality and security of your account login credentials and ensuring that all transactions are authorized by you.

3. Game Rules

The rules of each game are available on our website or through our customer support team. You are responsible for familiarizing yourself with the rules of each game before playing.

4. Wagering Requirements

Some promotions and bonuses may be subject to wagering requirements, which are designed to ensure that you understand the terms and conditions of each offer. You are responsible for reviewing and understanding the wagering requirements of each promotion before accepting it.

5. Withdrawal Policy

We reserve the right to limit or refuse any withdrawal request, and you agree that we may request additional information or documentation to verify your identity and the source of your funds. You are responsible for ensuring that all withdrawal requests are authorized by you.

6. Dispute Resolution

In the event of a dispute, we will investigate and attempt to resolve the issue in a fair and reasonable manner. You agree to cooperate with our investigation and to provide any additional information or documentation that we may request.

7. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Australia. Any disputes arising out of or related to these terms and conditions will be resolved through the Australian courts.

8. Amendments

We reserve the right to modify or update these terms and conditions at any time, and you agree to be bound by any changes we make. You should regularly review these terms and conditions to ensure that you are aware of any changes.

By registering an account with Cosmo Online Casino, you acknowledge that you have read, understood, and agreed to be bound by these terms and conditions. If you do not agree to these terms and conditions, you should not register an account or use our services.

Account Registration and Verification

Cosmo Online Casino in Australia requires all players to register and verify their accounts before making a deposit or playing any of our games. This is a one-time process that helps us ensure the security and integrity of our platform.

Registration Process

To register, simply click on the “Sign Up” button on our homepage and fill out the registration form with the required information, including your name, email address, and password. Please ensure that you provide accurate and complete information, as this will help us to verify your account more efficiently.

• Username: Choose a unique and memorable username that will be used to access your account.
• Email Address: Enter a valid email address that you check regularly, as this will be used to send important updates and notifications.
• Password: Create a strong and unique password that is at least 8 characters long and includes a mix of uppercase and lowercase letters, numbers, and special characters.

Once you have completed the registration form, you will receive an email from us to verify your email address. Please click on the verification link provided in the email to activate your account.

Verification Process

Verification is an important step in the registration process, as it helps us to ensure that you are who you say you are. We use a variety of methods to verify your identity, including:

Government-issued ID: We may request a copy of your government-issued ID, such as a driver’s license or passport, to verify your name and address.

Proof of address: We may request proof of your current address, such as a utility bill or bank statement, to verify your residential address.

Phone verification: We may request that you verify your phone number by receiving a call or SMS from us.

Once we have received all the required verification documents, we will review and verify your account. This process usually takes a few minutes to a few hours, depending on the complexity of the verification process.

If you encounter any issues during the registration or verification process, please do not hesitate to contact our support team, who will be happy to assist you.

Gameplay and Wagering Requirements

Cosmo Australia’s online casino offers a wide range of games, including slots, table games, and live dealer games. To ensure a fair and enjoyable gaming experience, we have established the following gameplay and wagering requirements.

Gameplay Requirements:

1. All games are played with real money, unless otherwise specified.

2. The minimum bet per spin or round is AUD 0.20.

3. The maximum bet per spin or round is AUD 100.00.

4. The maximum win per spin or round is AUD 100,000.00.

Wagering Requirements:

1. All bonuses, including welcome bonuses, free spins, and other promotional offers, are subject to a wagering requirement of 40x the bonus amount.

2. The wagering requirement must be met within 30 days of the bonus being credited to the player’s account.

3. Not all games contribute equally to the wagering requirement. The following games contribute 100% towards the wagering requirement: slots, keno, and scratch cards. The following games contribute 20% towards the wagering requirement: table games, and live dealer games. The following games do not contribute towards the wagering requirement: baccarat, craps, and sic bo.

4. If a player’s account balance is AUD 0.00 or lower, the player’s account will be closed, and any remaining bonus funds will be forfeited.

By playing at Cosmo Online Casino, you agree to be bound by these gameplay and wagering requirements. If you have any questions or concerns, please do not hesitate to contact our customer support team.

Payout and Withdrawal Terms

Cosmo Online Casino in Australia is committed to providing a seamless and efficient payout and withdrawal process for our valued players. Below, you will find the terms and conditions that govern the payout and withdrawal of funds from your account.

All payouts and withdrawals are subject to the following terms and conditions:

Payout and Withdrawal Methods

Cosmo Online Casino in Australia offers a range of payout and withdrawal methods, including:

• Bank Transfer: This method allows you to transfer funds directly from your Cosmo Online Casino account to your bank account.

• E-Wallets: We support a variety of e-wallets, including Neteller, Skrill, and PayPal, which enable you to transfer funds from your Cosmo Online Casino account to your e-wallet account.

• Credit/Debit Card: You can also use your credit or debit card to transfer funds from your Cosmo Online Casino account to your bank account.

• Cheque: In some cases, we may issue a cheque to you, which you can deposit into your bank account.

Minimum and Maximum Payout and Withdrawal Limits

The minimum payout and withdrawal limit is AUD 10, while the maximum payout and withdrawal limit is AUD 10,000 per transaction. These limits may be adjusted from time to time, and we will notify you of any changes.

If you wish to withdraw an amount greater than the maximum payout and withdrawal limit, you will need to contact our customer support team to discuss alternative arrangements.

It is important to note that we may request additional documentation or information to verify your identity and/or the source of your funds before processing a payout or withdrawal.

We reserve the right to refuse any payout or withdrawal request if we suspect any fraudulent or illegal activity.

By playing at Cosmo Online Casino in Australia, you agree to these payout and withdrawal terms and conditions, and you acknowledge that you have read, understood, and accepted them.

Dispute Resolution and Governing Law

Cosmo Online Casino in Australia is committed to providing a fair and transparent gaming experience for all its players. In the event of a dispute, we have established a clear process for resolving any issues that may arise.

Dispute Resolution Process:

1. If a player has a complaint or dispute, they should contact our customer support team via email or live chat. Our team will investigate the matter and respond to the player within 24 hours.

2. If the player is not satisfied with the response, they can escalate the matter to our Dispute Resolution Committee. The Committee will review the case and make a final decision within 7 days.

Governing Law:

The laws of Australia will govern any disputes or claims arising out of or related to the use of Cosmo Online Casino. By playing at our casino, players agree to submit to the jurisdiction of the Australian courts and to the laws of Australia.

Limitation of Liability:

Cosmo Online Casino shall not be liable for any damages or losses arising out of or related to the use of our services, including but not limited to, direct, indirect, consequential, incidental, punitive, or special damages, including but not limited to, lost profits, business interruption, or other economic loss, even if we have been advised of the possibility of such damages.

Entire Agreement:

This agreement constitutes the entire agreement between the parties and supersedes all prior or contemporaneous agreements, representations, warranties, and understandings, whether written or oral, between the parties.

Changes to Terms and Conditions:

We reserve the right to modify or change these terms and conditions at any time without notice. It is the player’s responsibility to review these terms and conditions regularly to ensure they are aware of any changes.